Frequently Asked Questions (FAQs)

What is your refund and returns policy?
We accept returns within 15 days of receiving your order. For more details, please visit our Refund and Returns Policy.

How long does shipping take?
We offer free worldwide shipping, usually delivered within 30 days. For more details, check our Shipping Terms.

Can you ship to my country?
Yes! We provide free worldwide shipping to all countries, so you can enjoy our products delivered right to your door.

How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your order using this link or visit the courier’s website for more details.

Do you offer discounts or promotions?
Yes! We have a dedicated sales page which you can check out here. Subscribe to our newsletter or follow us on social media for updates.

How do I know if a product is in stock?
Product availability is displayed on each item’s page. If an item is out of stock, we will notify you as soon as possible.

Can I change or cancel my order?
If you need to change or cancel your order, please contact us within 48 hours of placing it. After this period, changes may not be possible.

What if I receive a damaged or defective item?
If you receive a damaged or defective item, contact us within 48 hours at [email protected] for assistance with a replacement or refund.

Do I need to assemble this product?
Some products require simple assembly for safe transportation. We provide assembly instructions with pictures or videos.

What payment methods do you accept?
We accept various payment methods, including credit/debit cards and PayPal, for your convenience.

How can I contact customer support?
You can reach us at [email protected] for any inquiries or support.